Date of Award

2005

Document Type

Master's Project

Degree Name

Master of Science (MS)

Department

Occupational/Tech Studies

Committee Director

Ritz, John M.

Abstract

The purpose of this study was determine if Virginia Quality Institute's conflict management training attendees were successful in using the recommended conflict strategies and verbal techniques to mitigate difficult conversations and conflict situations at their job.

Included in

Education Commons

COinS