Date of Award

2000

Document Type

Master's Project

Degree Name

Master of Science (MS)

Department

Occupational/Tech Studies

Committee Director

Ritz, John M.

Abstract

The following hypothesis was used in this study: Customer Service Associate employees who were screened for employment by use of job-related skill level assessments will retain their employment for a longer period than will employees not screened for employment.

Included in

Education Commons

COinS