Date of Award

2000

Document Type

Master's Project

Degree Name

Master of Science (MS)

Department

STEM and Professional Studies

Committee Director

Ritz, John M.

Abstract

The following hypothesis was used in this study: Customer Service Associate employees who were screened for employment by use of job-related skill level assessments will retain their employment for a longer period than will employees not screened for employment.

Included in

Education Commons

COinS