Date of Award

1996

Document Type

Master's Project

Degree Name

Master of Science (MS)

Department

STEM and Professional Studies

Committee Director

Ritz, John M.

Abstract

The following goals were used to direct this study: 1. Determine which aspects of TQM principles were being used in industry education in Virginia Beach; 2. Determine if training departments using some form of continuous process improvement were showing increased benefits to the organization; 3. Determine if there was a need for more specialized methods of process improvement that could be used in smaller organizations where it would not be beneficial to implement the entire TQM process.

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Education Commons

COinS