Date of Award
Master of Science (MS)
Ritz, John M.
This paper's goals are to support the intuitive feeling that training and education of employees is financially sound business procedure and may be empirically substantiated by citing studies that show: 1. Organizations that provide employees opportunities for training, education, and development are able to generate savings that significantly add to the profitability of the organization; 2. Education increases employee productivity; 3. Education of employees helps the company compete with changes in the economic world; 4. Education of employees produces a better quality product.
Bryson, George Y., "The Development of Return on Investment (ROI) Analysis for Training Programs in the United States" (1993). OTS Master's Level Projects & Papers. 371.