Document Type

Conference Paper

Publication Date


Publication Title

IISE Annual Conference and Expo 2019 : Orlando, Florida, USA, 18-21 May 2019



Conference Name

IISE Annual Conference and Expo 2019, May 18-21, 2019, Orlando, Florida


In the current dynamic business environment, healthcare organizations are focused on improving patient satisfaction, performance, and efficiency. The healthcare industry is considered a complex system that is highly reliant of new technologies to support clinical as well as business processes. Robotics is one of such technologies that is considered to have the potential to increase efficiency in a wide range of clinical services. Although the use of robotics in healthcare is at the early stages of adoption, some studies have shown the capacity of this technology to improve precision, accessibility through less invasive procedures, and reduction of human error during complex surgeries. Additionally, experts have anticipated an increase in the use of robots for tasks that require physical strength, and also tasks that are repetitive, unsafe or that might be contagious. Several studies reported cost savings as a result of using clinical robots. Although robotics shows promise to reduce healthcare cost, the current hospital systems are still not using them in large scale. The application of robotics in healthcare constitutes a problem of integration of new technology in an existing and highly regulated complex system. This paper will present a classification of robots based on their role in a healthcare facility and identity the key factors that affect the integration of robotics in healthcare by applying a prior technology integration framework.


© 2019 Institute of Industrial & Systems Engineers. All rights reserved.

Included with the kind written permission of the copyright holder.


0000-0003-2824-4528 (Alla), 0000-0003-4348-7798 (Pazos)

Original Publication Citation

Alla, S., & Pazos, P. (2019). Healthcare robotics: Key factors that impact robot adoption in healthcare. In IISE Annual Conference and Expo 2019 : Orlando, Florida, USA, 18-21 May 2019 (pp. 1121-1126). Institute of Industrial and Systems Engineers.