Date of Award
Fall 2008
Document Type
Thesis
Degree Name
Master of Science (MS)
Department
Mechanical & Aerospace Engineering
Program/Concentration
Mechanical Engineering
Committee Director
Han P. Bao
Committee Member
Sebastian Bawab
Committee Member
Stacie Ringleb
Call Number for Print
Special Collections; LD4331.E56 G448 2008
Abstract
The main purpose of this thesis was to develop the dental clinic design using six-sigma principles. Simulation software called Process ModelTM was used to build a primary layout of the clinic. Once the basic design was built, statistical analysis method like D.O.E (design of experiment) was used to generate the data based on different combinations of design parameters viz. number of hygienists, number of x-ray machines and waiting room capacity. These data were further analyzed using Contrast-Effect method, ANOVA and Regression Analysis. In order to incorporate the impact of random factors, Taguchi's methodology was applied. This lead to the determination of design based on performance criterion. In order to include the cost for running the clinic, a multi-criteria analysis was carried out. An approach called Utility function was used to carry out the comparison between cost based design and performance based design. The final design was based on the highest utility value amongst the designs.
Rights
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DOI
10.25777/r0yj-3f68
Recommended Citation
Ghate, Shantanu D..
"Simulation Based Six-Sigma Design for Service Industry"
(2008). Master of Science (MS), Thesis, Mechanical & Aerospace Engineering, Old Dominion University, DOI: 10.25777/r0yj-3f68
https://digitalcommons.odu.edu/mae_etds/503