Date of Award
Master of Science (MS)
STEM and Professional Studies
Ritz, John M.
The purpose of this study was determine if Virginia Quality Institute's conflict management training attendees were successful in using the recommended conflict strategies and verbal techniques to mitigate difficult conversations and conflict situations at their job.
Inscoe, Marguerite, "Virginia Quality Institute's Conflict Management Training" (2005). OTS Master's Level Projects & Papers. 129.