Date of Award
Master of Science (MS)
STEM and Professional Studies
Ritz, John M.
The following goals were used to direct this study: 1. Determine which aspects of TQM principles were being used in industry education in Virginia Beach; 2. Determine if training departments using some form of continuous process improvement were showing increased benefits to the organization; 3. Determine if there was a need for more specialized methods of process improvement that could be used in smaller organizations where it would not be beneficial to implement the entire TQM process.
Wilmer, Henry S., "A Study of the Implementation of Total Quality Management Principles into Training in Virginia Beach Industry" (1996). OTS Master's Level Projects & Papers. 338.