Date of Award
Master of Science (MS)
STEM Education & Professional Studies
Occupational and Technical Studies
Ritz, John M.
The problem of this study was to determine if there is a competitive advantage for healthcare organizations which implement effective online communication strategies for their patients.
Morgan, Kimberly, "Attaining Competitive Advantage: The Impact of Using Online Communication Strategies for Healthcare Organizations" (2009). OTS Master's Level Projects & Papers. 71.