Date of Award

Winter 2001

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Psychology

Committee Director

Donald D. Davis

Committee Member

Robert M. McIntyre

Committee Member

Terry L. Dickinson

Committee Member

Steven D. Maurer

Abstract

The present study examined the effects of organizational climate, feedback seeking environment and innovation characteristics on the implementation of a 360-degree feedback system within a large financial holdings company. The effect of user attitudes toward the 360-degree feedback system was also assessed. A sample of responses from 255 360-degree feedback system users was collected over a 14-month time period. LISREL was used to test the hypothesized structural model. Overall goodness of fit for the model was poor (using generalized least squares estimates: the Non-Normed Fit Index (NNFI) = .95, Comparative Fit Index (CFI) = .96; Root Mean Square Error of Approximation (RMSEA) = .16; using maximum likelihood estimates: NNFI = .37, CFI = .48; RMSEA = .18) thus failing to provide support for the hypothesized model. Limitations of the present study and suggestions for future research are discussed.

DOI

10.25777/6aft-qt86

ISBN

9780493713069

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