Date of Award

Spring 1989

Document Type


Degree Name

Doctor of Philosophy (PhD)




Industrial/Organizational Psychology

Committee Director

Terry L. Dickinson

Committee Member

Glynn D. Coates

Committee Member

Peter J. Mikulka

Committee Member

Robert M. McIntyre


The purpose of this research was to investigate the effects of training method and amount of practice-and-feedback on the accuracy of performance ratings and behavioral observation. This research was a 3 x 3 factorial ANOVA design. Training method was comprised of frame-of-reference, cognitive modeling, and a no-training control group. Practice-and-feedback consisted of 0, 1, and 3 practice trials. Undergraduates (N = 99) were randomly assigned to one of nine experimental conditions. Each participant viewed and rated 7 videotaped interview simulations. The results for performance ratings indicated that (a) frame-of-reference training produced the most accurate ratings for elevation, differential elevation, and differential accuracy, and (b) practice-and-feedback did not improve accuracy. The results for behavioral observation revealed that (a) cognitive modeling training was effective in reducing the raters' 1-hit rates, (b) training method had no effect on false alarm rate, and (c) practice-and-feedback were ineffective for both observation error rates. Interpretation and suggestions for future research are discussed.


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