Document Type

Book Chapter

Publication Date




Publication Title

Building a Sustainable Transportation Infrastructure for LongTerm Economic Growth




This chapter analyzes the experiences with tolling in the Hampton Roads region of Southeastern Virginia to better understand residents' and drivers' support for tolls and behavioral responses to tolls. The Hampton Roads region, with its population of 1.7 million and extensive network of highways, roads, bridges, and tunnels, has a long history of toll facilities that date back to the 1920s. The most recent tunnel tolls, associated with the Elizabeth River Crossing Project and introduced in February 2014, are the focus of this chapter. This chapter analyzes two sets of survey data to provide insights that have implications for policies regarding tolling: (1) The Life in Hampton Roads Surveys which includes questions about support for tolls and toll avoidance behaviors; and (2) two surveys (pre- and post- toll implementation) commissioned by the regional transportation planning organization.


IGI Global “allows contributors to retain the right to upload to their university repository.” Copyright © 2019 by IGI Global. All rights reserved.

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0000-0003-3599-1417 (Yusuf), 0000-0002-1666-4480 (Chapman), 0000-0003-1723-4156 (Council)

Original Publication Citation

(Wie) Yusuf, J., O'Connell, L. L., Council, D., Anuar, K. A., Chapman, D., Vandecar-Burdin, T., & Jordan, M. M. (2019). Support for and Behavioral Responses to Tolls: Insights From Hampton Roads, Virginia. In O. Smirnova (Ed.), Building a Sustainable Transportation Infrastructure for Long-Term Economic Growth (pp. 113-144). Hershey, PA: IGI Global. doi:10.4018/978-1-5225-7396-8.ch006