Date of Award

Spring 2021

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

STEM and Professional Studies

Program/Concentration

Instructional Design and Technology

Committee Director

John Baaki

Committee Member

Robert Moore

Committee Member

Jason Lynch

Abstract

Needs assessment is a valuable tool in the instructional designer and performance improvement practitioner toolbox. However, it is often avoided due to perceived burdens associated with the needs assessment process. The current research explores needs assessment participants’ perceptions of four proposed components of burden, including: 1) duties, obligations, and responsibilities; 2) cost; 3) needs assessment facilitator skills; and 4) needs assessment facilitator systemic sensitivities. The researcher also developed and tested a Perceived Burden for Needs Assessment Participants Survey (PBNAPS) as a potentially reliable and valid measure of this phenomena. The PBNAPS proved to be both internally consistent (a= 0.86) and applicable across organizational contexts, constituent types, and lengths of affiliation. The majority of participants reported low levels of perceived burden (M = 2.97, SD = 0.88), suggesting that perceived burden in needs assessment is not as high as anticipated. Finally, an exploratory factor analysis yielded 1) a four-component model accounting for 52.27% of the variation on the concept of perceived burden, and 2) several implications for practitioners and future iterations of the PBNAPS.

DOI

10.25777/9qdn-fh09

ISBN

9798515247140

Share

COinS