Date of Award

Winter 2004

Document Type


Degree Name

Doctor of Philosophy (PhD)


Urban Services - Urban Education

Committee Director

Richard Overbaugh

Committee Member

Linda Bol

Committee Member

M'Hammed Abdous

Committee Member

Lynn Schultz


The purpose of this study was to investigate whether an instructional strategy of providing students an option of two types of online text-based discussion (chat vs. threaded discussion forum) had significant effects on student satisfaction, cognitive achievement, and self-efficacy. In an effort to identify any differential effects associated with student characteristics, students' age and learning preferences were used as blocking variables. The study sample was teacher education students. Statistical procedures employed were MANOVA; MANCOVA, regression analysis, chi-square, and correlation were employed. The findings show that such an instructional customization—providing the online discussion forum option—has positive impacts on student satisfaction and self-efficacy. In addition, self-efficacy was found to be related to cognitive achievement and satisfaction.


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