Date of Award

Spring 1984

Document Type


Degree Name

Doctor of Philosophy (PhD)


Urban Services - Urban Education

Committee Director

John J. DeRolf

Committee Member

Maurice R. Berube

Committee Member

Jack Robinson

Committee Member

Leonard Ruchelman


In today's developed societies, there is a need for workers to possess educational skills commensurate with the positions which they hold. It appears that a significant group of workers do not have sufficient educational skills.

Today's business, industrial and governmental organizations need to become aware of the educational requirements for the various positions within their organization and to be aware of the educational level which their employees actually have attained. A problem arises if there is a gap between need and actual performance. Human resource development, HRD, is one method of remediating any discrepancies found between employee educational needs and employee educational skills.

Human resource development is a three-pronged concept of training, education and development.1 As such, HRD addresses discrepancies between need and actuality for the worker in his present job, for the worker as he prepares for a different job within the existing organization and for the worker as he moves with the organization as it changes and develops. HRD can be a means, therefore, to create and maintain a flexible and viable workforce which might be desirable for today's job environment.

This research is a two-fold project combining an educational needs analysis and a suggested program of remediation using the concepts of human resource development for a specific situation. The aim of this study is to determine the level of educational skills that a particular employee population is required to have and, subsequently, to determine the level of educational skills which the employees actually possess.