Date of Award
Summer 2017
Document Type
Thesis
Degree Name
Master of Arts (MA)
Department
Communication & Theatre Arts
Committee Director
Thomas J. Socha
Committee Member
Frances Hassencahl
Committee Member
Tim J. Anderson
Abstract
This thesis examines intercultural communication training and law enforcement education at the local level by means of a qualitative case study. Emphasis is given to the role of perceptions in law enforcement/community interactions as a means of understanding current relations between groups, as well as the role that cultural understanding of this should play in the creation of training curricula. There is a greater societal issue relative to interactions between minorities and law enforcement, and this research seeks to highlight how training, specifically training related to intercultural communication, can be impactful toward increasing understanding and mending group relations.
For this study, officer interviews were conducted as the primary means of data gathering. However, training materials, as well as information gained from participant/observation in a community panel, were also utilized during this research. Results indicate that not only are intercultural communication training and bias-awareness training a part of law enforcement curricula, but also that these topics were well received by officers participating in the case study. While some challenges are noted, overall, the participating police department and officers showed consistently moderate to high levels of cultural and bias-awareness, as well as a consistent focus on the community.
Rights
In Copyright. URI: http://rightsstatements.org/vocab/InC/1.0/ This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).
DOI
10.25777/QW1E-SM05
ISBN
9780355303735
Recommended Citation
Franco, Amanda M..
"Intercultural Communication Training and Law Enforcement Officers: A Career-Span Analysis and Education Agenda"
(2017). Master of Arts (MA), Thesis, Communication & Theatre Arts, Old Dominion University, DOI: 10.25777/QW1E-SM05
https://digitalcommons.odu.edu/communication_etds/3