Date of Award

Summer 8-2025

Document Type

Thesis

Degree Name

Master of Arts (MA)

Department

Communication & Theatre Arts

Program/Concentration

Lifespan and Digital Communication

Committee Director

Fran Hassencahl

Committee Member

Thomas J. Socha

Committee Member

Kate Hawkins

Abstract

Accessing healthcare is a pivotal aspect of refugees' integration into their host countries and significantly impacts their long-term health outcomes. The literature emphasizes the critical role of language proficiency in overcoming communication barriers within healthcare settings. This thesis, however, challenges the assumption that addressing language barriers alone is universally sufficient. It argues that the importance of language solutions is context-dependent, varying with the design of healthcare systems and the diverse needs and backgrounds of refugees. In some cases, focusing primarily on language barriers can divert resources from other critical areas, particularly when healthcare facilities have limited capacities or when services must be provided within a restricted timeline. Similarly, for some refugees, language barriers may not be the primary concern due to reliance on alternative communication strategies or cultural preferences. This study explores these complexities to identify tailored interventions that enhance healthcare access while considering linguistic, cultural, and systemic factors.

I focus on Afghan refugees in the United States to examine how language barriers impact their access to healthcare services. The unique cultural backgrounds and experiences of Afghan refugees, combined with linguistic challenges, often limit effective communication with healthcare providers. As an alternative to traditional approaches that emphasize language proficiency alone, I propose strategies that incorporate culturally and linguistically tailored solutions, enabling refugees to actively participate in their healthcare decisions. Using qualitative analysis of interviews conducted with Afghan refugees residing in Virginia, the Washington, D.C. area, and Texas, this research explores how language barriers influence healthcare access and outcomes. The findings highlight the need for comprehensive solutions, including improved interpretation services, enhanced cultural competence among healthcare providers, and the empowerment of refugees through community-based support programs. By addressing these barriers, this study aims to contribute to equitable healthcare access for Afghan refugees in the United States.

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DOI

10.25777/8kea-0w20

ISBN

9798293848799

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