Document Type
Article
Publication Date
8-2009
Publication Title
Journal of Asynchronous Learning Networks
Volume
13
Issue
2
Pages
3-14
Abstract
During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process which has delivered higher faculty satisfaction at a substantial cost reduction. In this paper, we propose a new conceptual and operational framework for process reengineering (PR) in higher education institutions. We also share our practical experience gained while designing, developing, and integrating three subsystems into an EIS. We hope that our experience, delineated in this paper, will help other universities’ distance learning efforts and will encourage them to implement enterprise information systems to effectively manage their administrative processes.
Original Publication Citation
Abdous, M. h., & He, W. (2009). Implementing an enterprise information system to reengineer and streamline administrative processes in a distance learning unit. Journal of Asynchronous Learning Networks, 13(2), 3-14.
Repository Citation
Abdous, M'hammed and He, Wu, "Implementing an Enterprise Information System to Reengineer and Streamline Administrative Processes in a Distance Learning Unit" (2009). Distance Learning Faculty & Staff Publications. 11.
https://digitalcommons.odu.edu/distancelearning_pubs/11
Included in
Curriculum and Instruction Commons, Educational Technology Commons, Management Information Systems Commons, Online and Distance Education Commons
Comments
As a condition of publication, the author agrees to apply the Creative Commons – Attribution International 4.0 (CC-BY) License to OLJ articles. See: https://creativecommons.org/licenses/by/4.0/.