Date of Award

Fall 2012

Document Type


Degree Name

Master of Science (MS)


Engineering Management & Systems Engineering


Engineering Management

Committee Director

Pilar Pazos

Committee Member

Cesar Pinto

Committee Member

Resit Unal

Call Number for Print

Special Collections LD4331.E555 G67 2012


This research explores the role that budget for Information System (IS) and technical expertise of healthcare service provider staff play on the successful leap from a partial to exhaustive implementation of Electronic Health Records (EHR) Systems. Technical expertise in Information Systems might not be easily measurable directly, but there are a number of indicators that could be used as a proxy, such as: Information System (IS) Department Budget, number of IS staff and the extent of technical trainings provided by the IS department to the clinical staff. This research study hypothesizes that quality technical trainings conducted by an IS department will help to significantly increase the success of EHR implementation. The budget allocated for the IS department plays a crucial role in determining the quality of this training. Furthermore, the number of IS staff employed by the department will help support clinical staff, which in tum is expected to support their performance.

A regression model is proposed to test the hypotheses presented above. The result of this regression analysis will be used to explain the relationship between the factors related to the investment in IS infrastructure and training and ability to implement EHR systems.


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