Date of Award

Spring 2006

Document Type


Degree Name

Master of Science (MS)


Engineering Management & Systems Engineering


Engineering Management

Committee Director

Rafael E. Landaeta

Committee Member

Resit Unal

Committee Member

Gaith Rabadi

Call Number for Print

Special Collections LD4331.E555 N39 2006


The objective of this investigation is to identify the processes, benefits and important tools of crisis management in projects. Crisis management is a system that helps managers to prevent and overcome crises. In this research, a general review about crisis, crisis management processes and tools are discussed. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further research and development in the area of crisis management in projects. Managers of projects can use this study for improving their projects and project-based organizations' crisis management capabilities. The results of this investigation can be used also for further development in establishing new crisis management procedures in crisis situations.


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