Document Type

Conference Paper

Publication Date

2012

Publication Title

Annual International Conference of the American Society for Engineering Management 2012, ASEM 2012 - Agile Management: Embracing Change and Uncertainty in Engineering Management

Pages

551-558

Conference Name

33rd Annual International Conference of the American Society for Engineering Management 2012, ASEM 2012 - Agile Management: Embracing Change and Uncertainty in Engineering Management, October 17-20, 2012, Virginia Beach, Virginia

Abstract

The Human View architecture was designed to capture the human requirements of a system and to answer questions about the interactions between humans and systems. Data captured in the Human View can be used to populate a simulation model to evaluate the performance of the humans interacting in a work process. The work process model can be used to investigate different types of human system analyses, at both the role and team levels, and to identify the appropriate metrics to evaluate the results. This study examined individual role performance using the metrics readily available in the simulation tool, and then augmented these with "calculated metrics" in order to add additional insights to the simulation output. The second part of the study investigated the use of internal indicators to identify different aspects of team interactions. These indicators enable the work process model to be useful for evaluating team processes, and can aid in the understanding of the impact of the communication and coordination functions on crew performance.

Rights

Copyright © American Society for Engineering Management, 2012. Reprinted with permission of the American Society for Engineering Management. International Annual Conference. All rights reserved.

ORCID

0000-0002-4798-003X (Handley)

Original Publication Citation

Handley, H. A. H., & Pazos, P. (2012). Modeling and evaluating role and team work processes using the improved performance research and integration tool. In Annual International Conference of the American Society for Engineering Management 2012, ASEM 2012 - Agile Management: Embracing Change and Uncertainty in Engineering Management (pp. 551-558). American Society for Engineering Management.

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