Document Type

Conference Paper

Publication Date

2010

Publication Title

Proceedings of the 2010 Industrial Engineering Research Conference

Pages

521-526

Conference Name

60th Annual Conference and Expo of the Institute of Industrial Engineers 2010, 5-9 June 2010, Cancun, Mexico

Abstract

This paper examined the impact of task conflict on team performance and cohesiveness. Twelve virtual teams participated in two sessions with two difficulty levels. Each task consisted of a survival simulation. Teams communicated using a text-based communication media (chat). A mixed methods approach combining both quantitative and qualitative data was used. Performance was measured using expert ratings, and cohesiveness was measured using a modified version of Seashore's Cohesiveness Index. Content analysis was utilized to evaluate the level of task conflict on the team. This study provides some initial evidence on the effects task conflict on virtual team performance.

Rights

Copyright © 2010 by the Institute of Industrial Engineers (now Institute of Industrial and Systems Engineers). All rights reserved.

Included with the kind written permission of the copyright holder.

Comments

Note: The 2010 Industrial Engineering Research Conference took place as a part of the 60th Annual Conference and Expo of the Institute of Industrial Engineers 2010.

ORCID

0000-0003-4348-7798 (Pazos)

Original Publication Citation

Onkman, W., Ustun, A., Pazos, P., & Canto, A. M. (2010). The impact of task conflict on virtual team performance and cohesiveness. In A. Johnson & J. Miller (Eds.), 60th Annual Conference and Expo of the Institute of Industrial Engineers 2010 (pp. 521-526). Institute of Industrial Engineers.

Download

Share

COinS