Date of Award
2000
Document Type
Master's Project
Degree Name
Master of Science (MS)
Department
STEM Education & Professional Studies
Program/Concentration
Occupational and Technical Studies
Committee Director
Ritz, John M.
Abstract
The following goals were established to guide this problem: 1. Identify the types of computer problems that are called into the trouble desk by the five aircraft carriers home ported in Norfolk, Virginia; 2. Identify if the operator having the computer problem had attended the formal TAC-3/TAC-4 operator course; 3. Identify if the trouble call is related to the subject matter taught in the formal TAC-3/TAC-4 operator course; 4. Determine if there is any relationship between the training and the trouble calls.
Recommended Citation
Meehan, Thomas B. Jr., "A Study to Determine the Relationship Between Formal TAC-3/TAC-4 Computer Operations Training and TAC-3/TAC-4 Computer System Trouble Calls" (2000). OTS Master's Level Projects & Papers. 243.
https://digitalcommons.odu.edu/ots_masters_projects/243