Date of Award


Document Type

Master's Project

Degree Name

Master of Science (MS)


STEM Education & Professional Studies


Occupational and Technical Studies

Committee Director

Ritz, John M.


To answer this problem, the following goals were developed: 1. Will workforce literacy hamper updating the current employment culture with new technology? 2. Are trainers quantifying costs to determine return on investment? 3. Will companies benefit from using in-house trainers or out-source this training to vendors? 4. Does management share the same visionary outlook as trainers do, the by implementing new technologies, the overall training process will be enhanced? 5. Can projections be made of assistance to elevate challenges faced by industry and business trainers?

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