Date of Award
2009
Document Type
Master's Project
Degree Name
Master of Science (MS)
Department
STEM Education & Professional Studies
Program/Concentration
Occupational and Technical Studies
Committee Director
Ritz, John M.
Abstract
The problem of this study was to determine if there is a competitive advantage for healthcare organizations which implement effective online communication strategies for their patients.
Recommended Citation
Morgan, Kimberly, "Attaining Competitive Advantage: The Impact of Using Online Communication Strategies for Healthcare Organizations" (2009). OTS Master's Level Projects & Papers. 71.
https://digitalcommons.odu.edu/ots_masters_projects/71