Document Type

Article

Publication Date

2024

DOI

10.1007/s10597-024-01298-z

Publication Title

Community Mental Health Journal

Volume

60

Issue

7

Pages

1422-1433

Abstract

Teen-to-teen (t2t) crisis lines are a special type of crisis service where youth volunteers help their peers. Although prior research has examined the experience of adult crisis line responders, no research has examined the experience of adolescents who do this work. In collaboration with two of the largest t2t lines in the U.S., this pilot study is the first examination of t2t crisis line work. Volunteers (ages 14–20) reported: their primary motivation for joining the crisis lines was to help others and give back to the community; responding to a range of peers’ problems on the t2t crisis line, including high-risk suicide contacts; and a range of ways the crisis line work impacted their lives. Findings provide preliminary information about the experience of adolescents engaging in t2t crisis line work. Additional research is needed in larger and more diverse samples to understand the impact of crisis line work for youth.

Rights

© 2024 The authors.

This article is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original authors and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.

Data Availability

Article states: "The data that support the findings of this study are available from the corresponding author upon reasonable request."

Original Publication Citation

Glenn, C. R., Kalgren, T., Dutta, S., Kandlur, R., Allison, K. K., Duan, A., Eskin, C. K., Leets, M., & Gould, M. S. (2024). Evaluating the experience of teen-to-teen crisis line volunteers: A pilot study. Community Mental Health Journal, 60(7),1422-1433. https://doi.org/10.1007/s10597-024-01298-z

ORCID

0000-0003-2497-6000 (Glenn), 0000-0001-8594-7735 (Kalgren), 0000-0002-7211-2752 (Dutta), 0000-0002-3863-4661 (Kandlur), 0000-0003-4934-7999 (Allison)

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