Date of Award
Spring 2005
Document Type
Thesis
Degree Name
Master of Arts (MA)
Department
Sociology & Criminal Justice
Program/Concentration
Applied Sociology
Committee Director
Randy Gainey
Committee Member
Leon Bouvier
Committee Member
Nonso Okereafoezeke
Call Number for Print
Special Collections LD4331.S62 B375 2005
Abstract
The purpose of this research project is to examine three competing models of citizen satisfaction with the police: 1) citizen characteristics, 2) citizen experience with the police, and 3) citizen quality of life issues. Data were taken from Criminal Victimization and Perceptions of Community Safety in 12 Cities, 1998. The relationship between citizen satisfaction and the three models were tested by examining different types of contact between police and citizens, race, age, gender, and quality of life, which was measured by satisfaction with neighborhood and satisfaction with city. In addition, an item labeled disorder, which takes into consideration acts of social incivilities in the neighborhood helped to measure quality of life.
At the bivariate level, type of contact was significant for three specific contacts, which were: having a casual conversation with the police, reporting a crime to the police and involvement in a community activity with the police. There was no significant relationship between gender and satisfaction with the police, which is inconsistent with previous studies that have examined satisfaction with police and gender.
Logistic Regression was conducted for contact, citizens' characteristics and quality of life. The quality of life item demonstrated the most explanatory power. There was approximately 21 percent of variation in satisfaction with the police when using quality of life as a predictor.
Rights
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DOI
10.25777/8smf-yk65
Recommended Citation
Baskerville, Kim B..
"Citizen's Satisfaction With the Police"
(2005). Master of Arts (MA), Thesis, Sociology & Criminal Justice, Old Dominion University, DOI: 10.25777/8smf-yk65
https://digitalcommons.odu.edu/sociology_criminaljustice_etds/104
Included in
Civic and Community Engagement Commons, Community-Based Research Commons, Criminology Commons, Law Enforcement and Corrections Commons