Impact of a Localized Lean Six Sigma Implementation on Overall Patient Safety and Process Efficiency
Date of Award
Spring 2017
Document Type
Thesis
Degree Name
Master of Science (MS)
Department
Engineering Management & Systems Engineering
Committee Director
Pilar Pazos
Committee Member
Mamadou Seck
Committee Member
Ghaith Rabadi
Abstract
Continuous quality improvement tools have been widely used in the Healthcare Industry to increase efficiency and patient safety as well as to reduce cost. This research explores the impact of a Lean Six Sigma (LSS) process improvement initiative on the overall process efficiency and patient safety in the Labor and Delivery (L+D) units of a large hospital provider. This study focuses on the application of a modeling and simulation methodology to investigate the influence of a localized process improvement intervention on the overall L+D unit output by considering patient flow, system capacity, and unit performance. The simulation models capacity profiles and patient flow through the system to determine patient throughput and waiting times. Baseline data was obtained from information systems logs from two Sentara Healthcare. Finally, the simulation analysis provides evidence to support decision making regarding process improvement implementation across the evaluated scenarios; the results evidence a significant time reduction, not only in the registration process but also in the “Time to Arrive to the Physician.”
DOI
10.25777/6e8p-rs94
ISBN
9780355135398
Recommended Citation
Gil-Moreno, Luvianca G..
"Impact of a Localized Lean Six Sigma Implementation on Overall Patient Safety and Process Efficiency"
(2017). Master of Science (MS), Thesis, Engineering Management & Systems Engineering, Old Dominion University, DOI: 10.25777/6e8p-rs94
https://digitalcommons.odu.edu/emse_etds/16
ORCID
0000-0002-1065-7669
Included in
Business Administration, Management, and Operations Commons, Industrial Engineering Commons