Document Type

Article

Publication Date

2024

DOI

10.1007/s11528-024-00954-1

Publication Title

TechTrends

Volume

68

Issue

3

Pages

520-534

Abstract

ChatGPT, an AI chatbot developed by OpenAI, was released in November 2022, sparking a significant surge in global awareness and utilization of generative AI across various domains. Although recent studies have acknowledged the significance of ChatGPT in the education sector, they have yet to focus on exploring faculty attitudes toward ChatGPT. We gathered a comprehensive corpus of tweets containing “#ChatGPT” and “#highered” between November 30th, 2022, and April 30th, 2023. We analyzed data by triangulating VADER, NRC lexicon, and ground coding. Findings suggest that 40% of the expressed sentiments were positive, 51% were neutral, and 9% were negative. The study also revealed the diverse range of emotions held by higher education faculty regarding ChatGPT, with trust and joy being the most prevalent positive sentiments and fear and anger being the most prevalent negative sentiments. This study shed light on faculty members’ perceptions of ChatGPT, contributing to a better understanding of the impact, emotions, and incorporation of ChatGPT in the higher education sector.

Rights

© 2024 The Authors.

This article is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.

Data Availability

Article states: "The datasets analyzed during the current study are available from the corresponding author upon reasonable request."

Original Publication Citation

Mamo, Y., Crompton, H., Burke, D., & Nickel, C. (2024). Higher education faculty perceptions of ChatGPT and the influencing factors: A sentiment analysis of X. TechTrends, 68(3), 520-534. https://doi.org/10.1007/s11528-024-00954-1

ORCID

0000-0001-5171-5186 (Mamo), 0000-0002-1775-8219 (Crompton), 0000-0002-8214-0386 (Burke), 0009-0009-6420-3716 (Nickel)

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